Are you sick and tired of getting text spam messages like you won something and need to claim it at a specific place? Or just plain unsolicited texts or sms about products?
Well, one of the Major Telecommunications companies in the Philippines has taken a step to stop these erring companies.
Here’s how to block and report numbers that use spam techniques:
You can report via the Globe website through
1. Talk2Globe Chat (http://chat.globe.com.ph);
2. send a message through Globe Contact Form (http://globe.com.ph/talk2Globenow)
3. tweeting @Talk2GLOBE on Twitter. Subscribers can put in the number, the exact message, and the time and date the text spam was received. Numbers that are reported to be source of text spams are first sent warnings and those that are persistent source of text spams are deactivated from the service.
Here is how to manually block the numbers:
iOS users can block unwanted numbers by opening the message, go the Contact button at the right hand corner, click the “i” next to the number they wish to block. iOS users can then scroll down to the bottom of the page where they will see the option “Block this caller” and then click to confirm.
Android users, subscribers may block spam through their gadget’s filtering settings: Go to Settings, press the Spam Message Settings, click “Add to Spam Numbers” and add spammers’ numbers. They may also choose to actively block by inputting commonly used spam phrases and adding it to the “Add to Spam Phrases” list.
Globe cracks down on companies involved in text spam
Caritas – the health card provider is one of the 1st companies that Globe has officially asked the NTC to force Caritas to pay appropriate fines and penalties for sending text spam to Globe subscribers and also permanently bar Caritas, its agents and employees from sending these spam texts to Globe customers. Globe General Counsel Froilan Castelo said other companies whose agents employ marketing strategies that involve sending text spams will be dealt with similarly.
In the complaint filed against Caritas with the NTC, Globe said Caritas should be immediately stopped from sending text spams and asked that a cease and desist order be issued by the regulatory body against Caritas.
As a prepaid subscriber of Globe, Caritas has violated the terms and conditions specified in the User’s Guide set by the telecommunications company for its prepaid SIMs. Specifically, the User’s Guide stipulates that subscribers should “not use the prepaid service, handset, SIM cards, call & text card for any fraudulent or abusive purpose.”
“The clamor of customers to combat spam messages has become a matter of public interest so the NTC should use all its disciplinary powers against spammers like Caritas,” Globe stressed in the complaint.
The crackdown versus companies involved in text spams follows an information drive launched by Globe in January this year aimed at educating subscribers on how to deal with irritating text spams. The information drive resulted in a surge of mobile numbers deactivated from Globe service in the first four months of the year. As of April this year, Globe said it barred from its network a total of 384 mobile numbers. This number is 11% higher than the total number of mobile numbers blocked from the network for the whole of 2013. “We expect this number to increase further as Globe continues to step up its drive versus annoying and bothersome text spams. We would like to assure our subscribers that the company will continue to amplify our campaign until we have substantially reduced, if not eliminated, this problem,” Castelo said.
Hopefully, GLobe will set their sights next on the globe prepaid subscribers that send fake winning messages about winning the raffle.